Training

We deliver a range of courses that are tailored to the requirements of Telephone System End Users, Supervisors and Administrators.

Scheduled Courses – London or Chippenham, Wilts

You can choose to attend one of our regular, scheduled courses at our Chippenham, Wiltshire or London Fleet Street offices.

Typical course duration is 2.5 hours and can accommodate a maximum of 10 delegates. These courses offer exceptional value for money at only £85 per delegate.

To book a place on one of these courses please email training@solar.co.uk or call us on 0845 073 0010.

On-site Personalised Training

Alternatively, for large groups from a single organisation, we offer boardroom based training at their own premises. Course content and duration can be personalised and multiple training sessions can be delivered. Accommodating a maximum of 10 delegates these training courses are available Monday to Friday on a half a day (3.5 hours onsite) or full day (7 hours onsite) basis.

Variety of Courses Available

Here are some examples of the regular courses we run:

SolarU202 – End User Handset Training

Topics include Handset Terminology, the Graphical Telephone Display, Call Handling, Voicemail Services and Directory Services.
SolarU203 – ShoreTel Communicaton

Topics include Call Handling, Voicemail Services, Contacts*, Instant Messaging*, Call History and Directory Services.
SolarS305 – Workgroup Supervisor ShoreTel Communicator

Topics include Call Handling, Agent Management, Voicemail Services, Contacts*, Instant Messaging*, Call History, Queue Monitor, Mailbox Management and Directory Services.
SolarA407 – ShoreTel System Administration

Topics include User Management, User Groups, Hunt Groups, Auto Attendants, System Directory, Communicator and System Parameters.

* These features are System Licencing Dependent

Contact Us To Book Your Place

To discuss your specific requirements please contact our Training Team on 0845 073 0010 or email training@solar.co.uk

To reserve your place email us at training@solar.co.uk.