White Papers
In this section independent organisations describe how Unified Communications, VoIP and the ShoreTel Telephone System deliver benefits that include reduced complexity, ease of use, power and operating efficiencies and overall market leading features and functions.
ShoreTel White Papers
- Aberdeen_TCO (PDF)
- Aberdeen Report (PDF)
- Building Reliability (PDF)
- Contact Centre (PDF)
- Tolly Power Consumption Report (PDF)
- Nemeretes PilotHouse Awards (PDF)
- Ergonomic Phones (PDF)
- Gartner Marketscope for Unified Communications (PDF)
- Network Readiness (PDF)
- Unified Communications (PDF)
- VoIP Manageability (PDF)
- VoIP Reliability (PDF)
Information from Extreme
- IP Telephony (Link to Extreme web site)
- Wireless Solutions (Link to Extreme web site)
- Document Library (Link to Extreme web site)
