Support from Solar Communications
All aspects of Solar Communications’ business are geared towards a ‘Customer First’ philosophy. Solar Communications understand that the quality and consistency of support services defines the success of relationships with customers.
Comprehensive Support Service
With UK coverage and access to a large inventory of spares for current and legacy systems, Solar Communications provides comprehensive maintenance and repair services for products from a variety of manufacturers.
Standard and Bespoke Service Offerings
Solar Communications provide a range of services through its dedicated team of supplier accredited, highly experienced and knowledgeable project and engineering personnel. These services include:
- Network Design and Consultancy Services.
- Project Management.
- System installation.
- Training and Support.
Services can be tailored to your specific requirements and where appropriate a SLA (Service Level Agreement) will be established to give that ‘extra peace of mind’.
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Independent Validation of Customer Satisfaction
Customer satisfaction is measured and validated through external, independent appraisal, audit and scoring. All responses are viewed by the Solar Communications’ Senior Management Team and an internal program of ‘continuous improvement’ is run to ensure Solar Communications’ customers’ expectations are consistently exceeded.