Support from Solar Communications

All aspects of Solar Communications’ business are geared towards a ‘Customer First’ philosophy. Solar Communications understand that the quality and consistency of support services defines the success of relationships with customers.

Comprehensive Support Service

With UK coverage and access to a large inventory of spares for current and legacy systems, Solar Communications provides comprehensive maintenance and repair services for products from a variety of manufacturers.

Standard and Bespoke Service Offerings

Solar Communications provide a range of services through its dedicated team of supplier accredited, highly experienced and knowledgeable project and engineering personnel. These services include:

Network Design and Consultancy Services.
Project Management.
Upgrades.
Commissioning.
System installation.
Training and Support.

Tailored Services

Services can be tailored to your specific requirements and where appropriate a SLA (Service Level Agreement) will be established to give that ‘extra peace of mind’.

No Support Contract? No Problem

For those customers without a Support Contract, Solar Communications offer support services on a time and material basis.

Discover the Right Support Service for Your Business

Contact Solar Communications today to discuss your support requirements and find out how Solar Communications can support your business.

Independent Validation of Customer Satisfaction

Customer satisfaction is measured and validated through external, independent appraisal, audit and scoring. All responses are viewed by the Solar Communications’ Senior Management Team and an internal program of ‘continuous improvement’ is run to ensure Solar Communications’ customers’ expectations are consistently exceeded.