Putting you in control
Investment in the right technology is critical. Being able to maximize its return is what enhances efficiency, productivity and growth. This is why we’ve designed MySolar, our new ground-breaking support system to help you manage all aspects of your Solar estate.
A single view of your solar account with all the tools you need at your fingertips
- Self Service
- Log, monitor and manage support incidents
- Asset management, hardware and software inventory
- Manage accounts and users
Need immediate support? From within MySolar, you can set up an instant video call with your account manager or our technical experts on our support desk.
Alternatively, if you’d prefer us to call you, request a call back at a time and date that suits you.
Fulfil all of your hardware requirements from our online shop, with SAGE pay integration make payments instantly or add an order to your existing account.
MySolar is a free service for all of our customers. Start taking control of your account today, access MySolar here.
Frequently Asked Questions
How do I register?
To gain access to MySolar, simply contact your account manager or send a request through to firstname.lastname@example.org. Once your account has been enabled you will receive an email with a password reset link and guidance on how to log in.
I've forgotten my password
You can recover your password here
How do I add users?
We are currently working on features for authorised users of your business to manage the users. This feature is expected in Q4 of 2017, in the meantime, if you need additional users setup please contact your account manager or service desk.