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Solar recommended a ShoreTel integrated IP telephony and Unified Communications solution, with a guaranteed lowest total cost of ownership against Cisco, Avaya and Microsoft. ‘ShoreTel Communicator’ provides integrated advanced call management and Unified Communications in a highly customisable interface with easy set-up, whereas ‘ShoreTel Director’ provides the core management of the UC system. This web-based tool streamlines the management of all voice applications across locations into one seamless interface.
Call Tracking and Recording
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